Provider identification · Privacy policy · Terms of service · Right of withdrawal
This service is operated by:
The controller of your personal data is HEXENKRAFT s.r.o. (details above). For any privacy request, contact hello@klariq.eu.
Payment is handled entirely by Stripe. We never see or store your card number; we keep only a Stripe session reference. We also use an EU email provider to send your confirmation and an EU hosting provider to run the service. Stripe's handling of your payment data is governed by Stripe's own privacy policy.
The free risk classification runs on the answers you submit and returns a result. No account is created and no answers are stored unless you proceed to purchase.
Order records (including the frozen questionnaire) are kept as long as needed to provide re-downloads and to satisfy statutory accounting and tax retention periods, then deleted.
Under the GDPR you have the right to access, rectify, and erase your personal data, to restrict or object to its processing, and to data portability. Contact hello@klariq.eu to exercise them. You may also lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ, uoou.gov.cz) or with the supervisory authority in your country of residence.
Klariq provides automatically generated compliance documents (digital content, delivered as PDF) based on the answers you provide. The documents are not legal advice — they are a structured, evidence-grade starting point. For a binding legal assessment, consult a qualified lawyer.
The compliance pack is a one-time purchase at the price displayed at checkout. The price is final; the seller is not registered for VAT (small-business exemption), so no VAT is added. Delivery is immediate: after payment your pack is available via a personal download link, also sent to your email. The link does not expire.
As a consumer you normally have the right to withdraw from a distance contract within 14 days without giving a reason. However, for digital content not supplied on a tangible medium, this right expires once performance has begun with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal (Art. 16(m) of Directive 2011/83/EU; Sec. 1837(l) of the Czech Civil Code).
At checkout you are asked to give this express consent: you agree that the pack is delivered immediately after payment and acknowledge that you thereby waive your 14-day right of withdrawal. The purchase cannot be completed without it. If you do not give this consent, do not complete the purchase; your statutory withdrawal right is then preserved and you may use the model form below.
Your statutory rights regarding defective digital content are unaffected by the withdrawal waiver. If your pack fails to generate, cannot be downloaded, or does not correspond to the answers you submitted, contact hello@klariq.eu and we will remedy the defect or refund you.
You may submit a consumer dispute to the Czech Trade Inspection Authority (ČOI, coi.gov.cz) for out-of-court resolution. Consumers resident elsewhere in the EU may use the consumer-protection body of their own country.
These terms are governed by the law of the Czech Republic. Where you contract as a consumer, the mandatory consumer-protection provisions of your country of habitual residence remain unaffected (Art. 6 Rome I Regulation 593/2008).
Complete and return this form only if you wish to withdraw from the contract and you did not consent to immediate delivery (see section 3).
To: HEXENKRAFT s.r.o., V zahradách 2462/31, Libeň, 180 00 Praha 8, Czech Republic — hello@klariq.eu
I/We hereby give notice that I/We withdraw from my/our contract for the supply of the following digital content:
— Ordered on / received on: __________
— Name of consumer(s): __________
— Address of consumer(s): __________
— Order reference: __________
— Signature (only if on paper) and date: __________